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FTOL Returns Policy

FTOL Returns Policy

  • Items shipped from ftolrecords2.bigcartel.com can be returned within 30 days of delivery, buyers must pay for the international shipping fee.
  • If you are expected to return the item, you can create a return request via our email at [email protected].  You will be charged if an item that is expected to be returned is not sent back to us.
  • To prevent and detect fraud and abuse, in some circumstances FTOL may require additional information and product pictures to consider processing a return or providing a refund or replacement.